You may be checking products on our website that say “Does not ship to your address” in Australia. There is an easy work around for this problem.  You can read our article about using “US mail forwarding services” and one of these includes Australia Post.  Even after using these services, the cost of getting goods to Australia may end up substantially cheaper than buying in Australia.

When you order a product from us, you can rest easy knowing that we rely on Amazon.com in the United States to promptly deliver your order.

This also means that our return policy is hassle-free. You’ll have a full 30 days to return the product if you aren’t satisfied, for virtually any reason. You may return most new, unopened items sold and fulfilled by Amazon within 30 days of delivery for a full refund. During the holidays, items shipped by Amazon between November 1st and December 31st can be returned until January 31st.

To start a return on an item you ordered:

  1. Go to the Online Returns Center.
  2. Follow the on-screen instructions to get a return mailing label and choose a return option.Depending on the item’s eligibility, you’ll be able to choose one of the following options:
    1. Refund
    2. Replacement
    3. Exchange

Once you’ve selected your return type, then follow these steps:

  1. Print your shipping label provided by Amazon
  2. Send the item back to begin the refund/exchange process.